We have a dedicated division that provides reliable billing administration, payments and collections service for chilled water supply, across its entire network of registered buildings. By partnering with leading international utilities metering providers, we ensure accuracy and reliability in meter reading, maintenance and invoicing.
- Strong invoicing policies and procedures
- Comprehensive 48-hour customer service response system
- Management of customer registration including security deposit
- Monthly invoicing to customers
- Managing payment and collection transactions
- Easy-to-pay options: including cash, cheque, bank transfers and online payments
- Deep insight into customer demand and usage behaviors